Help
Help
Short answers to the questions coaches and clients ask most. If yours is not here, write to support@commitment-coach.com.
01 / For coaches
- How do I get started?
- Start the free trial from the sign-up page. Four short steps set up your profile, payments, weekly hours and a first package, and you finish with a booking link to share.
- Where do clients book with me?
- On your booking page, at your own address on this site. It shows your bio, your packages and the times you are free. Change what it shows under Settings, Booking page.
- Will my booking page show up in search?
- Yes, once it has a bio and a published package. To keep it out, switch off "Show my page in search results" under Settings, Booking page.
- How much does it cost?
- $10 per active client per month, with a minimum of $10 and a maximum of $39. The first 30 days are free and need no card.
- What happens when my trial ends?
- Without a card your account goes read-only. Everything stays there to read and export, nothing is deleted, and adding a card under Settings, Billing picks up where you left off.
02 / For clients
- How do I get into my coach's space?
- Your coach sends an invite email after you book. Open the link, set a password, and you land in a space with your coach's name and colors.
- Who do I pay?
- Your coach. Payments for coaching go to your coach, never to us.
- How do I move a session?
- Open Sessions in your space and choose Reschedule. Your coach sets how much notice a change needs; it is 24 hours unless they say otherwise.
- Can I see my coach's notes?
- You see the shared notes for each session. Notes your coach keeps private are never shown to you.
03 / Sign-in and email
- I forgot my password.
- Choose "Forgot password?" on the sign-in page and we email you a link to set a new one.
- Can I turn emails off?
- Message, habit reminder, action due and weekly summary emails each have a switch in your notification settings. Receipts, invites, booking confirmations and password resets always send.
- What happens to my information?
- We use it only to run the service, and we run no advertising or tracking scripts. The privacy policy has the details.
Still stuck?
Write to us and include the email you sign in with. Questions about a session or a payment go to your coach first.
Email support →support@commitment-coach.com
See also Pricing · Privacy policy · Terms of service